Dealer software

AI voice agent from Impel that answers and handles dealership phone calls for sales and service.

• Voice, BDC and sales agents

Aftersales customer experience platform for OEMs and dealers that unifies data for predictive service marketing.

• Aftersales marketing
• CDP and data platforms

Kelley Blue Book valuation data delivered by API and batch VIN files to dealers and their software providers.

• Valuation data

Mobile QR-code soft-pull prequalification and ID verification for dealers, with shopper data and lead-source tracking.

• Credit and lending platforms
• Lifecycle and equity mining
• +1

Service retention marketing for dealers with VIN-level lifecycle journeys, governed offers and incrementality reporting.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Private-party vehicle marketplace where dealers bid on owner-listed cars or buy now, with inride handling inspection and pickup.

• Vehicle acquisition and instant offers
• Auctions

Edmunds-powered instant cash offers for dealer websites that let dealers buy used vehicles directly from consumers.

• Vehicle acquisition and instant offers
• Trade-in

AI voice assistant that answers dealership service calls and handles booking and customer requests.

• Voice, BDC and sales agents

Used-vehicle inventory tool for dealers with VIN appraisals, sourcing guidance, rules-based market pricing, merchandising and aging alerts.

• Inventory management and pricing
• Vehicle acquisition and instant offers
• +1

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Appraisal and pricing tool using OEM build data and adjustable market comp sets, with mobile appraisals and manager approval.

• Inventory management and pricing
• Trade-in
• +1

J.D. Power (formerly NADA Used Car Guide) used vehicle trade-in, retail and loan values in print, online and app formats.

• Valuation data
• Vehicle acquisition and instant offers

Cox Automotive trade-in program giving shoppers a KBB-branded cash offer redeemable at participating dealers online or in the service lane.

• Trade-in
• Vehicle acquisition and instant offers

Cox Automotive vehicle valuation brand and shopping site selling dealers listings, trade-in tools, instant offers and display ads.

• Marketplaces
• Digital advertising
• +2

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Direct marketing firm running hand-addressed mail, data hygiene, PURL and email campaigns for dealer sales and service events.

• Direct mail
• Lifecycle and equity mining
• +1

Dealer SEO content program that builds pages around current keyword rankings and model and market priorities.

• Digital advertising
• AI search visibility

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

Bilingual franchised dealer websites built around each store's brand and lead conversion, with 24/7 support.

• Website platforms
• AI search visibility

Shopper rewards program for dealer websites that recognizes customers at each step of the buying journey to capture leads.

• Lifecycle and equity mining

AI lead responder (Carlie) that answers used-car enquiries 24/7 in multiple languages and books dealer appointments.

• Voice, BDC and sales agents
• Chat and messaging

Identity resolution, clean room and data marketplace platform that OEMs, dealer associations and auto marketplaces use to target and measure buyers.

• Audience data
• CDP and data platforms
• +1

Dealer data hygiene and predictive analytics that cleans and verifies records and scores the most profitable marketing targets.

• Audience data
• CDP and data platforms