Dealer software

Dealer service scheduling that books against technician capacity, with dynamic pricing, maintenance packages and recall capture.

• Service scheduling

Service drive sales competitions, daily pacing and advisor incentive tracking for franchise dealers, built on read-only DMS data.

• Attribution and analytics
• Recruiting and HR

Ohio dealer electronic title and registration system with online plate ordering, memo title printing and lien holder search.

• Title and registration
• Regulatory compliance

White-label tool for dealers to process VSC and warranty cancellations with e-signatures, disclosures and a save-the-product prompt.

• F&I menu and products
• Regulatory compliance

VIN-specific OEM maintenance menus for dealership service advisors with good-better-best pricing and digital delivery to customers.

• Service communication and MPI

Video suite built into the iTapMenu F&I menu for recording, verifying and presenting F&I sessions.

• F&I menu and products
• Regulatory compliance

Repair order categorization and warranty rate filing for dealers seeking higher warranty labor and parts reimbursement from OEMs.

• Accounting
• Parts

Lead response service for dealers where software and expert agents text new and cold leads, qualify them and set appointments.

• Chat and messaging
• Inventory ads
• +1

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Process engine that attaches a limited warranty to every eligible customer-pay repair order at dealers and service centers.

• Service communication and MPI
• F&I menu and products

Service department analytics and AI for dealers, focused on raising warranty labor and parts reimbursement rates and effective labor rate.

• Attribution and analytics
• Regulatory compliance

AI agent that covers missed and after-hours dealership sales calls, responds to internet leads and re-engages dormant leads.

• Voice, BDC and sales agents
• Lifecycle and equity mining

AI agent for dealer service departments that answers calls, books appointments and runs follow-ups, with a built-in service CRM and CSI tracking.

• Voice, BDC and sales agents
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

Library of 25,000+ dealer deal and F&I forms maintained for printing and e-contracting from dealer systems.

• F&I menu and products
• Regulatory compliance

Identity verification and fraud prevention for dealerships using license scans, selfie matching and one-time passcodes.

• Regulatory compliance
• Credit and lending platforms

DMS for independent and buy-here-pay-here used-car dealers with inventory, desking, forms, BHPH collections and accounting.

• DMS
• Desking
• +1

Dealer data lake and BI platform with self-service reports and dashboards pulling DMS, CRM and marketing data for US dealers.

• Attribution and analytics
• Aftersales marketing
• +1

Dealer merchandising workflow with vehicle status tracking, self-service photo and video tools, galleries and showcase pages.

• Imagery and video
• Window stickers
• +1

Out-of-state deal desk for dealers with instant tax and fee quotes, 50-state title and registration, RON signing and shipping.

• Title and registration
• eContracting
• +1

AI agents for dealerships, including the Omni AI Agent and a Lead Handling Agent that respond to and follow up on shopper leads.

• Voice, BDC and sales agents
• Chat and messaging

RouteOne digital retail tools with a consumer-facing online credit application that feeds deals into the dealer's RouteOne workflow.

• Digital retailing and payments
• Credit and lending platforms