Dealer software

PBS Systems mobile service tools, including Advisormatic workflow automation from check-in to the next appointment.

• Service communication and MPI
• Service scheduling

Dealer marketing firm offering credit and in-market direct mail, soft-pull lead triggers, paid digital media and a US-based BDC.

• Direct mail
• Audience data
• +1

AI agents inside DriveCentric that follow up with leads and customers and run automated marketing campaigns.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Dealership sales CRM with built-in texting, email and live video, deal pipelines, DMS data integration and a mobile app.

• CRM
• Chat and messaging
• +1

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

Test drive, loan car and staff drive management for dealers with licence scanning, e-agreements and condition capture.

• Loaner and rental
• Regulatory compliance

Fixed ops intelligence platform for dealer service departments with repair order analytics, AI insights and benchmarking.

• Service communication and MPI
• Attribution and analytics

eBay's vehicle marketplace where dealers list cars and trucks by auction or fixed price, paying a per-listing fee with no final value fee.

• Marketplaces
• Parts

Local multiscreen TV, streaming and digital advertising for dealers using Comcast viewership data, incl. Stellantis MarketCenter.

• Media platforms

GPS lot management for independent dealers to locate new, used and loaner vehicles, check battery levels and recover stolen units.

• Inventory management and pricing
• Loaner and rental

Reynolds and Reynolds' dealer management system for franchise dealers, covering accounting, sales, F&I, service and parts.

• DMS
• Parts
• +1

Dealer service scheduling that books against technician capacity, with dynamic pricing, maintenance packages and recall capture.

• Service scheduling

VIN-specific OEM maintenance menus for dealership service advisors with good-better-best pricing and digital delivery to customers.

• Service communication and MPI

Repair order categorization and warranty rate filing for dealers seeking higher warranty labor and parts reimbursement from OEMs.

• Accounting
• Parts

Lead response service for dealers where software and expert agents text new and cold leads, qualify them and set appointments.

• Chat and messaging
• Inventory ads
• +1

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Process engine that attaches a limited warranty to every eligible customer-pay repair order at dealers and service centers.

• Service communication and MPI
• F&I menu and products

AI agent that covers missed and after-hours dealership sales calls, responds to internet leads and re-engages dormant leads.

• Voice, BDC and sales agents
• Lifecycle and equity mining

AI agent for dealer service departments that answers calls, books appointments and runs follow-ups, with a built-in service CRM and CSI tracking.

• Voice, BDC and sales agents
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

Ford and Lincoln dealer digital programs covering marketing, CRM data, websites, digital retail, chat, reputation and inventory tools.

• OEM program administrators
• Website platforms
• +1

AI agents for dealerships, including the Omni AI Agent and a Lead Handling Agent that respond to and follow up on shopper leads.

• Voice, BDC and sales agents
• Chat and messaging

Smartphone app for dealers to shoot guided photos, 360 spins, custom backgrounds and walkaround and engine videos of inventory.

• Imagery and video
• Inventory ads
• +1