Dealer software

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Process engine that attaches a limited warranty to every eligible customer-pay repair order at dealers and service centers.

• Service communication and MPI
• F&I menu and products

AI agent that covers missed and after-hours dealership sales calls, responds to internet leads and re-engages dormant leads.

• Voice, BDC and sales agents
• Lifecycle and equity mining

AI agent for dealer service departments that answers calls, books appointments and runs follow-ups, with a built-in service CRM and CSI tracking.

• Voice, BDC and sales agents
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

Custom dealership websites with fast inventory pages, instant search, 360 spins, geo-targeted offers and built-in inventory imaging.

• Website platforms

Done-for-you SEO, local map pack and Google and Facebook paid ads for auto and RV dealers, with ROI reporting; retainers from $6,000 a month.

• Digital advertising
• Website platforms

Call-to-text tool for dealers that offers callers on hold the option to switch to a text conversation handled by ActivEngage messaging.

• Chat and messaging

Managed paid search, paid social, display, retargeting and SEO for franchise dealers and OEM dealer programs.

• Digital advertising
• Audience data
• +1

Ford and Lincoln dealer digital programs covering marketing, CRM data, websites, digital retail, chat, reputation and inventory tools.

• OEM program administrators
• Website platforms
• +1

Automotive API platform and app marketplace with 135-plus APIs and 425-plus apps that integrate with dealer systems.

• CDP and data platforms

Automated inventory-driven advertising for dealers across Google, YouTube, Facebook and Microsoft in dealer-owned accounts, with OEM programs.

• Inventory ads
• Digital advertising
• +1

Dealer data platform that unifies customer and inventory data into a dealer-owned record, with lead follow-up, consent tools and dashboards.

• CDP and data platforms
• Attribution and analytics

AI automations for dealer sales teams that log missed calls, forms and chats in the CRM, nudge shoppers on viewed cars and flag return visits.

• CRM
• Lifecycle and equity mining

Payment processing for independent dealers using Frazer DMS, taking credit, debit and ACH payments posted directly into the DMS.

• Digital retailing and payments

Dealer merchandising workflow with vehicle status tracking, self-service photo and video tools, galleries and showcase pages.

• Imagery and video
• Window stickers
• +1

Audience activation for dealers across digital, Amazon and OTT ads, plus website engagement, VIN acceleration, equity and dynamic payment campaigns.

• Digital advertising
• Inventory ads

AI agents for dealerships, including the Omni AI Agent and a Lead Handling Agent that respond to and follow up on shopper leads.

• Voice, BDC and sales agents
• Chat and messaging

Dealer customer data platform that unifies shopper, sales and service data across rooftops, with data enrichment and consent management.

• CDP and data platforms

Managed digital marketing for franchise and independent dealers covering SEO, paid search, Facebook ads and vehicle ads.

• Digital advertising
• Website platforms
• +2

RouteOne digital retail tools with a consumer-facing online credit application that feeds deals into the dealer's RouteOne workflow.

• Digital retailing and payments
• Credit and lending platforms

AutoAlert in-market shopper identification that flags dealer customers showing up at competing dealerships.

• Audience data
• Lifecycle and equity mining

Smartphone app for dealers to shoot guided photos, 360 spins, custom backgrounds and walkaround and engine videos of inventory.

• Imagery and video
• Inventory ads
• +1