Dealer software

Dealer customer data platform that unifies shopper, sales and service data across rooftops, with data enrichment and consent management.

• CDP and data platforms

AutoAlert in-market shopper identification that flags dealer customers showing up at competing dealerships.

• Audience data
• Lifecycle and equity mining

Google's ad platform; dealers use search, Performance Max and feed-based vehicle ads that show price, mileage and photos in results.

• Media platforms
• Inventory ads
• +1

First-party data software for dealers with one-click prospecting, predictive targeting, acquisition leads and a service drive app.

• Lifecycle and equity mining
• Direct mail
• +1

AI phone assistant for dealership service departments that answers calls around the clock and books appointments in real time.

• Voice, BDC and sales agents
• Service scheduling

Scheduling, dispatch and tracking for dealer valet, delivery, shuttle and parts moves, with optional outsourced drivers.

• Vehicle transport
• Service scheduling
• +1

Screen integration that shows HunterNet alignment and tire scan results for each vehicle next to car care videos in the service drive.

• Service communication and MPI

Solera's cloud DMS for independent and buy here pay here dealers, covering inventory, desking, BHPH servicing, collections, accounting and forms.

• DMS
• Credit and lending platforms
• +1

AI voice, text, email and chat agents for dealers that read DMS, CRM and scheduler data and book appointments.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Automated auto insurance quoting from VehicleLyfe that presents dealership customers with insurance quotes during ownership and purchase.

• F&I menu and products
• Lifecycle and equity mining

DMS-driven reporting on dealer front-end and F&I sales with rankings, forecasting and scheduled report delivery.

• Attribution and analytics
• F&I menu and products

Impel's lifecycle marketing tool that uses dealer DMS and CRM data to automate email, text and mail campaigns.

• Lifecycle and equity mining
• CDP and data platforms
• +1

AI sales agent for dealers that follows up on and nurtures sales leads by text and email until they are ready for a salesperson.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +2

AI agent for dealer service departments that contacts customers due for service and books appointments.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Aftersales customer experience platform for OEMs and dealers that unifies data for predictive service marketing.

• Aftersales marketing
• CDP and data platforms

Credit reports, soft and hard pulls and credit compliance tools for auto and powersports dealers from Informativ.

• Credit and lending platforms
• Desking
• +1

Mobile QR-code soft-pull prequalification and ID verification for dealers, with shopper data and lead-source tracking.

• Credit and lending platforms
• Lifecycle and equity mining
• +1

Service retention marketing for dealers with VIN-level lifecycle journeys, governed offers and incrementality reporting.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI assistant for dealer technicians that answers repair questions from OEM technical information.

• Service communication and MPI

Real-time visitor intent scoring and AI engagement for dealer websites.

• Attribution and analytics
• Chat and messaging

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling