Dealer software

Cox Automotive trade-in program giving shoppers a KBB-branded cash offer redeemable at participating dealers online or in the service lane.

• Trade-in
• Vehicle acquisition and instant offers

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect text-to-pay and pay-over-time tools that let dealership customers pay invoices from a text message.

• Digital retailing and payments

Direct marketing firm running hand-addressed mail, data hygiene, PURL and email campaigns for dealer sales and service events.

• Direct mail
• Lifecycle and equity mining
• +1

Real-time dealer website chat that connects shoppers directly to the sales team and aims to turn chats into appointments

• Chat and messaging

Dealer management system on Keyloop's Fusion platform connecting sales, service, parts and accounting departments.

• DMS
• Accounting

Lead aggregation and routing tool for dealers that sends each digital lead to the right staff with prepared responses

• CRM

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

Lead management CRM for independent dealers that collects website and marketplace leads and tracks follow-up.

• CRM

Bilingual franchised dealer websites built around each store's brand and lead conversion, with 24/7 support.

• Website platforms
• AI search visibility

Shopper rewards program for dealer websites that recognizes customers at each step of the buying journey to capture leads.

• Lifecycle and equity mining

AI lead responder (Carlie) that answers used-car enquiries 24/7 in multiple languages and books dealer appointments.

• Voice, BDC and sales agents
• Chat and messaging

Tests whether dealership leads, calls and emails get through and how staff follow up, flagging broken forms and spam-labeled numbers.

• Attribution and analytics
• Call tracking

VDP widgets for EVs with VIN-specific range maps, home charging times and savings, plus GA4 shopper tracking.

• Website platforms
• Inventory management and pricing

Soft-pull pre-desking tool that matches deals to lenders and shows predicted rate, reserve and allowed products per lender.

• Credit and lending platforms
• Desking
• +1

LESA video lead response tool that turns a dealer's vehicle video library into personalized picture-in-picture messages.

• Imagery and video
• Chat and messaging

Cloud enterprise DMS for franchised dealers and groups, with centralized accounting, shared inventory, open SQL data and eSigning.

• DMS
• Accounting

Identity resolution, clean room and data marketplace platform that OEMs, dealer associations and auto marketplaces use to target and measure buyers.

• Audience data
• CDP and data platforms
• +1

Soft prequalification tool for dealer websites that shows shoppers a credit score range without an SSN or date of birth.

• Credit and lending platforms
• Digital retailing and payments

Dealer data hygiene and predictive analytics that cleans and verifies records and scores the most profitable marketing targets.

• Audience data
• CDP and data platforms

Fixed ops AI platform with pricing grid tuning, advisor scoreboards, live RO monitoring and warranty claim help for dealers.

• Attribution and analytics
• Parts

Used-car buying intelligence with Dealer DNA overlays, Smart Cart buy lists, group trade, dealer-to-dealer bidding and leads.

• Inventory management and pricing
• Lifecycle and equity mining
• +1

Cloud dealer management for independent and BHPH dealers: inventory, deal calculation and forms, websites and listing feeds. From $99 a month.

• DMS
• Website platforms
• +2

Audience data and identity platform with the Lotame Data Exchange marketplace, used to build, enrich and activate ad audiences; owned by Epsilon.

• Audience data
• CDP and data platforms