Dealer software

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

AI-guided repair order write-ups that produce detailed RO stories for dealer technicians to support warranty approval.

• Service communication and MPI

Managed IT, 24/7 security monitoring, incident response and FTC Safeguards compliance support for dealerships.

• Cybersecurity and IT
• Regulatory compliance

Cox Automotive inventory management suite for used and new vehicle appraisal, pricing, sourcing, reconditioning and merchandising.

• Inventory management and pricing
• Vehicle acquisition and instant offers
• +1

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Global advertising holding company that owns agencies, Publicis Sapient and Epsilon, serving automakers with media, creative and data services.

• Agency holding companies
• Audience data
• +1

AI call tracking for dealers with real-time call transcription, alerts and automated call scoring, from Volie.

• Call tracking
• Attribution and analytics

CloudX vendor contract pricing and spend optimization tool that checks dealership invoices against negotiated vendor pricing.

• Accounting

Dealer reporting dashboard comparing marketing performance with local market trends, competitor rankings and model demand.

• Attribution and analytics

Dealer-owned data platform unifying DMS, CRM, F&I, service, inventory and ad data with plain-English AI Q&A.

• CDP and data platforms
• Attribution and analytics

Shuttle fleet management and dispatching for dealership service customers, sold as an add-on to the Connexion platform.

• Loaner and rental

Service-lane platform with technician video, two-way texting, MPI, estimates and payments, integrated with the dealer DMS.

• Service communication and MPI
• Digital retailing and payments
• +1

Dealer management system from Quorum for franchised dealers covering fixed ops, sales, accounting and payroll, with an AI voice agent.

• DMS
• Desking
• +1

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Recall outreach, contact center and retention program that brings open-recall owners into dealer service departments.

• Aftersales marketing
• Audience data
• +1

Digital vehicle portfolio for used-car shoppers that shows build data and reconditioning work, formerly Velocity Engage.

• Inventory management and pricing
• Reconditioning

Reconditioning workflow software for franchised dealers that tracks used vehicles from appraisal through recon to frontline-ready.

• Reconditioning
• Window stickers
• +1

Dealer appraisal tool that uses an OBD-II scan to report diagnostic, emissions and mechanical condition plus OEM build and open recall data.

• Vehicle acquisition and instant offers
• Reconditioning

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing

AI receptionist for dealerships that answers every call, routes sales and service callers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Reconditioning tracker that shows each car's step, time in step, real-time recon cost and holding cost.

• Reconditioning

Reconditioning workflow tool for dealers with stage tracking and team alerts, part of the Dealerslink platform.

• Reconditioning

Vehicle reconditioning workflow tracking for dealers, part of the AutoMatrix platform.

• Reconditioning