Dealer software

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

AI phone receptionist for dealerships that answers 24/7, routes calls with warm transfers and books service appointments into the DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Dealer-site digital retailing with payment builder, trade-in, credit app, F&I selection, multi-lender desking and live video.

• Digital retailing and payments
• Desking
• +1

Connected-car device and app for franchise dealers using real odometer mileage and vehicle data to time service outreach and track lot inventory.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

Cars Commerce car-shopping marketplace where dealers buy tiered listing packages with reviews, prequalification and placement upgrades.

• Marketplaces
• Reviews and social

Online vehicle marketplace for independent dealers with listing exposure, free distribution, shopper insights and inventory management tools.

• Marketplaces
• DMS
• +2

Dealer management system for independent dealers with automated taxes, digital paperwork, eSignatures, soft credit checks and P&L reporting.

• DMS
• Credit and lending platforms

Lead management CRM for independent dealers with AI assistants, RapidReply messaging, shopper insights and appointment reminders.

• CRM
• Chat and messaging

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

Lets OEM dealer parts departments and other suppliers show parts pricing and availability to collision shops inside CCC software.

• Parts
• Collision

CDK Global's dealership CRM with lead response, desking, video messaging, a unified inbox and an AI virtual assistant.

• CRM
• Desking
• +1

CDK's omnichannel digital retailing platform for building deals online and in the showroom, with trade appraisal and credit.

• Digital retailing and payments
• Desking
• +1

Dealer management system for franchise and independent dealers, covering sales, F&I, accounting, service and parts in suites.

• DMS
• Parts
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Driver insurance and identity verification that confirms active, adequate coverage before dealers hand over loaners, rentals or test drives.

• Loaner and rental
• Regulatory compliance

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Presents multiple finance and lease payment scenarios to dealership customers up front.

• Desking
• F&I menu and products

Cox Automotive's dealership CRM, Connect CRM, using Cox shopper data to flag ready-to-buy customers and automate follow-up.

• CRM
• Lifecycle and equity mining

VinSolutions desking tool for building and presenting deal structures and payments inside Connect CRM.

• Desking

Telematics add-on for dealer loaner fleets with GPS tracking, geofencing, alerts and automated fuel and mileage billing.

• Loaner and rental

Dealer courtesy loaner and paid rental fleet software with digital contracts, ID and insurance checks, test drives and cost recovery.

• Loaner and rental

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer CRM for sales and BDC teams with opportunity management, automated campaigns, SMS, call management and chat.

• CRM
• Chat and messaging

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI