Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

Accessory digital retailing platform for dealers to present and sell OEM accessories and tires in store and online, with OEM-specific portals.

• Parts
• Digital retailing and payments

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

Dealership website product built to convert online leads faster.

• Website platforms

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

AI tools for dealers that acknowledge leads around the clock, translate chats, summarize conversations, re-engage past leads and score intent.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Used vehicle inventory platform for dealers covering buy guidance, standardized appraisals, predictive pricing and digital showroom merchandising.

• Inventory management and pricing
• Marketplaces
• +2

Runs dealer inventory feed and retargeting ads across Google, Meta, TikTok, The Trade Desk and 40+ programmatic destinations from one platform.

• Inventory ads
• Digital advertising

Managed dealer paid advertising across vehicle listing ads, search, Performance Max and video, with ROI reporting in Altitude.

• Digital advertising
• Inventory ads

Managed digital advertising for dealers with retargeting, dynamic inventory banners and a results dashboard.

• Digital advertising
• Inventory ads

Dealer website platform from Autofusion for franchised and commercial dealers, with SEO-focused inventory and model pages.

• Website platforms
• Chat and messaging
• +1

Edmunds audience-based advertising for automakers and dealers across Edmunds.com and off-site channels.

• Media platforms
• Digital advertising

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Used vehicle dashboard for dealers with a health score, buy plans, inventory optimization and VIN-level insight.

• Inventory management and pricing
• Attribution and analytics
• +1

Call center platform for dealer BDCs that routes calls between AI agents and staff, with an AI Sentinel agent that reviews every call.

• Call tracking
• Voice, BDC and sales agents

AI assistant that responds to every CRM lead by chat, text and email for 90 days and escalates hot buyers to staff

• Voice, BDC and sales agents

Dealer lead engagement suite with an AI website chatbot, lead-nurture bot, lead form connector and live BDC escalation.

• Chat and messaging
• Voice, BDC and sales agents

Invoca AI SMS agent that texts with shoppers who call or inquire, answers questions and moves them toward an appointment.

• Chat and messaging
• Voice, BDC and sales agents

Generative engine optimization service that works to improve how dealerships show up in AI search and LLM answers.

• AI search visibility

Invoca AI voice agent that answers and routes inbound calls for sales and service, used by automotive brands and dealers.

• Voice, BDC and sales agents
• Call tracking

AI website chat for dealers with smart prompts, live BDC backup, co-browse and one-click voice or video

• Chat and messaging