Dealer software

Dealer experience platform that carries a deal from online shopping through desking, credit submission and F&I menu in store or remotely.

• Desking
• Digital retailing and payments
• +1

Accenture's marketing, creative and customer-experience unit, working with automakers on brand, digital commerce and customer data programs.

• Agency holding companies
• CDP and data platforms
• +1

Dealer customer data platform that resolves DMS, CRM and website records into households and runs email, SMS and direct mail campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Advent Resources' sales platform for large dealer groups covering desking, point of sale, eSigning, CRM and identity and compliance checks.

• Desking
• DMS
• +2

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

Digital retailing and in-store deal structuring platform for dealers, with real payments and lender data carried from online to showroom.

• Digital retailing and payments
• Desking

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

CRM for independent dealers with lead inbox, texting, credit pulls, desking and an optional AI sales assistant and websites.

• CRM
• Desking
• +2

Desking, F&I menu and digital retailing software from Quorum, linking online deals to the showroom for franchised dealers.

• Desking
• Digital retailing and payments
• +1

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

OBD-connected vehicle device and dealer app for lot tracking, theft recovery, odometer and health data, and proactive service outreach.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

CDK Global's dealership CRM with lead response, desking, video messaging, a unified inbox and an AI virtual assistant.

• CRM
• Desking
• +1

CDK's omnichannel digital retailing platform for building deals online and in the showroom, with trade appraisal and credit.

• Digital retailing and payments
• Desking
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Marketing measurement for dealers: multi-touch sales attribution, anonymous shopper matching, CTV ad measurement and a lightweight CDP.

• Attribution and analytics
• CDP and data platforms

Automotive data and marketing company tracking in-market shoppers through its Active Shopper Network and running dealer campaigns.

• CDP and data platforms
• Audience data
• +1

Automotive digital marketing agency for dealers running conquest email, paid search, OTT video, SEO and listings on a proprietary CDP.

• Digital advertising
• CDP and data platforms

Video messaging platform for dealership sales and service staff to record, send and track personalized videos.

• Imagery and video
• Chat and messaging
• +1

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Cox Automotive's AI deal platform linking online and in-store selling: desking, shopper insights, lender routing, trade appraisal and eSigning.

• Desking
• Digital retailing and payments
• +1

DMS and CRM for independent and BHPH dealers with desking, lender submissions, inventory, websites and accounting; DMS from $99 a month.

• DMS
• CRM
• +2