Dealer software

Accenture's marketing, creative and customer-experience unit, working with automakers on brand, digital commerce and customer data programs.

• Agency holding companies
• CDP and data platforms
• +1

Dealer customer data platform that resolves DMS, CRM and website records into households and runs email, SMS and direct mail campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

OBD-connected vehicle device and dealer app for lot tracking, theft recovery, odometer and health data, and proactive service outreach.

• Lifecycle and equity mining
• Inventory management and pricing
• +2

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Marketing measurement for dealers: multi-touch sales attribution, anonymous shopper matching, CTV ad measurement and a lightweight CDP.

• Attribution and analytics
• CDP and data platforms

Automotive data and marketing company tracking in-market shoppers through its Active Shopper Network and running dealer campaigns.

• CDP and data platforms
• Audience data
• +1

Automotive digital marketing agency for dealers running conquest email, paid search, OTT video, SEO and listings on a proprietary CDP.

• Digital advertising
• CDP and data platforms

Video messaging platform for dealership sales and service staff to record, send and track personalized videos.

• Imagery and video
• Chat and messaging
• +1

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

In-house inventory photo, video and 360 capture for dealers via the Photo Assistant iPhone app, with AI background removal and window stickers.

• Imagery and video
• Window stickers

Inventory merchandising service and software for dealers covering window labels, buyer's guides, photography, 360 spins and listing syndication.

• Window stickers
• Inventory management and pricing
• +1

Web and iPhone software for dealers to build and print vehicle addendums, FTC Buyers Guides, info sheets and QR stickers from inventory.

• Window stickers
• Regulatory compliance

Cloud service lane suite for dealerships: DMS-linked appointment scheduling, digital MPI, RO write-ups, valet, texting and mobile pay.

• Service scheduling
• Service communication and MPI

DMS data management for dealers to approve, control and monitor what data third-party vendors receive; free for dealers, paid by vendors.

• CDP and data platforms

Inventory merchandising for dealers: in-house or on-site photography, VIN-specific walkaround videos with AI narration, 360 views and window labels.

• Imagery and video
• Window stickers

Fixed ops analytics for dealer service departments: labor and parts pricing, warranty rate filing, targeted service marketing and coaching.

• Service communication and MPI
• Aftersales marketing
• +1

Dealer data platform that unifies customer and inventory data into a dealer-owned record, with lead follow-up, consent tools and dashboards.

• Attribution and analytics
• CDP and data platforms
• +1

Dealer customer data platform that unifies shopper, sales and service data across rooftops, with data enrichment and consent management.

• CDP and data platforms