Dealer software

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

Dealer customer data platform that resolves DMS, CRM and website records into households and runs email, SMS and direct mail campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Dealer service retention marketing across email, mail, SMS, voice and social, with automated lifecycle campaigns and a call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Through-channel marketing platform and agency helping automakers run dealer co-op, tier 2 programs and brand-compliant local campaigns.

• OEM program administrators
• Digital advertising
• +1

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

Equity mining and customer retention platform that flags in-market and upgrade-ready customers from DMS and service data, now part of PureCars.

• Lifecycle and equity mining
• CRM
• +1

Vehicle acquisition software for dealers with mobile appraisals, margin-guarded offers, SMS outreach and a website trade-in widget.

• Vehicle acquisition and instant offers
• Trade-in

Predictive sales and marketing platform scoring customers' likelihood to buy, with AI messaging, direct mail and recall outreach for dealers.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

Canadian suite of dealer website tools for trade-in, credit-first pre-qualification, ID verification, test drives, reviews and merchandising.

• Digital retailing and payments
• Trade-in
• +1

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Call tracking and conversation analytics platform that attributes calls, texts and forms to marketing sources; plans start at $55 a month.

• Call tracking
• Attribution and analytics

Dealership phone platform combining a hosted phone system, call tracking and AI analytics, speed-to-lead via Calldrip, and staff coaching.

• Call tracking
• Chat and messaging
• +1

Call tracking and phone analytics for dealerships from Call Box, with missed-opportunity alerts, AI call review and a cloud phone system.

• Call tracking
• Attribution and analytics

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

CDK's omnichannel digital retailing platform for building deals online and in the showroom, with trade appraisal and credit.

• Digital retailing and payments
• Desking
• +1

AI consumer vehicle acquisition tool from ACV MAX: self-inspection, photo damage detection and market-based offers on web, lot and service lane.

• Vehicle acquisition and instant offers
• Trade-in

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Co-op management service for dealers that audits OEM co-op funds, submits pre-approvals and claims, and reports monthly, from $1,000 a month.

• OEM program administrators

Service marketing and aftersales eCommerce for dealers: triggered email, SMS, search and social ads, and online sale of prepaid maintenance.

• Aftersales marketing
• Digital retailing and payments
• +2

Hosted VoIP phone system for dealerships with department routing, call recording and scoring, missed-call texting and CRM integrations.

• Call tracking
• Chat and messaging