Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer experience platform that carries a deal from online shopping through desking, credit submission and F&I menu in store or remotely.

• Desking
• Digital retailing and payments
• +1

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Voice, BDC and sales agents

Advent Resources' sales platform for large dealer groups covering desking, point of sale, eSigning, CRM and identity and compliance checks.

• Desking
• DMS
• +2

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

AI texting agent (Lisa) for dealer service departments that finds due customers in DMS history and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Digital retailing and in-store deal structuring platform for dealers, with real payments and lender data carried from online to showroom.

• Digital retailing and payments
• Desking

Vehicle acquisition software for dealers with mobile appraisals, margin-guarded offers, SMS outreach and a website trade-in widget.

• Vehicle acquisition and instant offers
• Trade-in

CRM for independent dealers with lead inbox, texting, credit pulls, desking and an optional AI sales assistant and websites.

• CRM
• Desking
• +2

Desking, F&I menu and digital retailing software from Quorum, linking online deals to the showroom for franchised dealers.

• Desking
• Digital retailing and payments
• +1

Canadian suite of dealer website tools for trade-in, credit-first pre-qualification, ID verification, test drives, reviews and merchandising.

• Digital retailing and payments
• Trade-in
• +1

AI BDC agents for dealers that call, text and email leads, book appointments, answer inbound calls and run service outreach. From $595/mo.

• Voice, BDC and sales agents
• Service scheduling

Outsourced sales and service BDC for dealers, combining live agents, Brooke AI voice for service booking, website chat and onsite training.

• Voice, BDC and sales agents
• Chat and messaging
• +2

AI voice, online scheduling and outbound messaging for dealer service departments, with telematics outreach and CSI tools.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Dealer conversion platform with AI chat, digital retail and shop-by-payment on the website plus automated sales and service follow-up.

• Digital retailing and payments
• Chat and messaging
• +1

CDK Global's dealership CRM with lead response, desking, video messaging, a unified inbox and an AI virtual assistant.

• CRM
• Desking
• +1

CDK's omnichannel digital retailing platform for building deals online and in the showroom, with trade appraisal and credit.

• Digital retailing and payments
• Desking
• +1

AI consumer vehicle acquisition tool from ACV MAX: self-inspection, photo damage detection and market-based offers on web, lot and service lane.

• Vehicle acquisition and instant offers
• Trade-in

Automotive data and marketing company tracking in-market shoppers through its Active Shopper Network and running dealer campaigns.

• CDP and data platforms
• Audience data
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Local new and used vehicle sales and registration data from state records for dealers, agencies and lenders, with maps and market share reports.

• Attribution and analytics
• Audience data